Crowne Plaza Suzhou - Suzhou (Jiangsu)

ex. New Suzhou International Hotel

168 Xinggang Street, Suzhou (Jiangsu), China, 215021show map
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Rooms and Guests
2Guests1room
Highlights
9
SuperbBased on  22 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in China

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Overview

Crowne Plaza Suzhou Hotel is a 5-star property offering soundproof guestrooms with a wonderful view of Suzhou Industrial Park. This unique hotel dates from 2004 and was refurbished in 2009.

It lies within 20 minutes' walk of Jinji Lake. A panoramic setting near a subway station offers good public transport connections.

Crowne Plaza Suzhou Hotel is set close to a shopping mall and commercial centers.

The property is 35 km away from Wuxi airport.

Rooms

Crowne Plaza Suzhou Hotel has 344 guestrooms appointed with an in-room safe, wireless internet, flat-screen television, a lounge area and ironing facilities and provides ideal lodging in Suzhou. Staying at Crowne Plaza Suzhou Hotel guests can enjoy the garden. They also include bathrooms with a shower, a hairdryer and free toiletries.

Eat & Drink

Guests are offered a continental breakfast served in the restaurant. The delightful restaurant serves delicious meals. At the relaxing atrium bar guests will enjoy a selection of coffee, wines and tea. Guests can dine at Ganesh and Suzhou Zen located within a 5-minute walk of the property.

A buffet breakfast is served at the price of CNY 148 per person per night. 

Services

Cars, bicycles and limousines are available for rent at Crowne Plaza Suzhou Hotel.

Relax

Entertainment options include live performances and karaoke. A gym and a fitness center are provided on-site.

Internet

High-speed internet access is available in the hotel rooms for free.

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

The hotel staff speaks English, German, French, Japanese, Chinese, Korean.

Year renovated:   2009.  Number of floors:   8.  Number of rooms:   344.

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Facilities
Wi-Fi
Parking
Luggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Cafe

Snack bar

Fitness/ Gym

Fitness centre

Swimming pool

Seasonal outdoor pool

Indoor heated swimming pool

Spa and relaxation

Jacuzzi

Massage

Spa & wellness centre

Sports & Fitness

  • Fitness centre
  • Cycling
  • Tennis court
  • Golf course

Services

  • 24-hour room service
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Paid babysitting/ Child services
  • Children's pool
  • Game room

Spa & Leisure

  • Indoor heated swimming pool
  • Seasonal outdoor pool
  • Karaoke
  • Night club
  • Entertainment
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Lake view

Room features

  • Air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Rooftop terrace
  • Wardrobe
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Hair dryer
  • Bathrobe
  • Free toiletries

Self-catering

  • Refrigerator
  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • In-room computer
  • Telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 12 yearsExisting beddingFREEExtra bedChildren above
12 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Restaurants
  • City landmarks
GaneshGanesh1300 ftBuilding C3, Moon Harbor
J&J restaurant bakery winesJ&J restaurant bakery wines2500 ftNo.5 block 11, horizon resort II,
Suzhou ZenSuzhou Zen2700 ftNo. 108, Xinghan Street
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Jinji LakeJinji Lake1.0 mi
Suzhou International Expo CenterSuzhou International Expo Center1.5 mi
Eslite BookstoreEslite Bookstore1.8 mi
Shin Kong PlaceShin Kong Place1.9 mi
Ferris Wheel ParadiseFerris Wheel Paradise1.9 mi
Xiangmen StationXiangmen Station2.6 mi
Humble Administrator's GardenHumble Administrator's Garden3.0 mi
Suzhou Industrial Park Railway StationSuzhou Industrial Park Railway Station2.2 mi
Lion Grove GardenLion Grove Garden3.0 mi
Guanqian StreetGuanqian Street3.2 miCanglang District, Suzhou
Suzhou MuseumSuzhou Museum3.2 miDongbei Jie near Lindman Lu
Shiquan StreetShiquan Street3.2 miCanglang District
Master-of-Nets GardenMaster-of-Nets Garden3.4 miNo.11 Kuojiatou Alley, Daichengqiao Road, Canglang District, Suzhou
Suzhou Silk MuseumSuzhou Silk Museum3.7 miNo.2001 Renmin Road, Pingjiang District
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Getting around
Airports
Wuxi (WUX)19.1 mi
Hongqiao (SHA)39.5 mi
Train
Suzhou Industrial Park Railway Station2.2 mi
Suzhou Railway Station4.2 mi
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Reviews
9.0
SuperbBased on  22  reviews
  • 9.6
    Exclusive

    We were upgraded to a suite because it was our anniversary. The staff, service and facility were all top notch. They were friendly and accommodating. Great location on a lake with easy access to a subway and the historical part of town.

    We liked everything.

  • 10.0
    Exclusive

    People were the best. Everyone was friendly and eager to assist, from the door man t the GM.

  • 10.0
    Exclusive

    Location Property Dinner Buffet - look for a discount after 8PM, really worth it Lobby Bar

  • 10.0
    Exclusive

    Everything! A superb hotel, very comfortable and good food. Staff were very helpful and spoke good English. Design of hotel is amazing; it is shaped like an ocean liner and sits next to a large lake. Ideal for those who want to go on a cruise and suffer from sea-sickness!

    Having to leave!

  • 10.0
    Exclusive

    Everything about this hotel ! If you are going to Suzhou stay here. Designed like a ship and positioned on the lake this hotel has it all. Beautiful clean rooms,friendly and helpful staff, fabulous views over the lake. Excellent buffet breakfast.

    Unfortunately there were some road works and a construction site nearby. I thought this may have detracted from our stay but we soon forgot about it.

  • 10.0
    Exclusive

    I really love it.

  • 9.6
    Exclusive

    Great facility with nice views, very comfortable beds and clean rooms / bathroom. Pool, Sauna, Gym, several restaurants, everything there you need. Breakfast was included in the room rate, offered much choice and was good (however not impressive). Considering the price performance ratio of other five star hotels this one is a good choice, as it is rather medium priced and therefore my expectations were fully met.

    Food in the restaurants inside the hotel as well as nearby was very pricy but not impressive. Staff was nice and attentive but - as it seems to be the common rule in China - never seems to understand the "why" of their own actions... A waitress brought me coffee for breakfast, I got up to quickly get a plate of food, when I came back my fresh coffee and the whole table was already cleaned up, I didn't even drink the coffee. It's not a big deal but just don't "over - do" things. Another one: "no we don't have a sauna sir", "sorry your information is not correct, we don't have any sauna in our hotel" "oh I checked again actually we have a sauna in the basement where the pool is..." No worries, thanks:-)

  • 9.2
    Superb

    Staff were exceptionally helpful and pleasant.

    Prince restaurant serving Chinese food was only average and not great value for money

  • 8.8
    Superb

    Staff Deco Bar Location Feeling

    Room was too HOT

  • 9.6
    Exclusive

    nice view, great service especially concierge was very impressed and provided quality services.

    the room was too hot. Air conditioner was turned on, but not really worked. Even though I called to service center, they asked me just to open the window, and it was not enough.

  • 10.0
    Exclusive

    It's a pleasant experiense. Facilities of the hotel are excellent, surroundings and atmosphere is almost amazing. Nice choosen!

  • 10.0
    Exclusive

    Staff are superb. Facilities superb View great Bar's very comfortable

  • 6.6
    Good

    the lobby is nice and has free candy and popcorn

    it is in a construction site, not easy to get in.

  • 7.8
    Fabulous

    Large clean quiet room with lake view. Relaxing bar with easy listening live music.

    Buffet breakfast very busy at peak time and quality variable.

  • 9.6
    Exclusive

    Staff were so amazing and friendly - never been anywhere as nice for staff. Breakfast was unbelievable - so many choices and all so nice! Room was gorgeous. They were very helpful in booking tickets for train and anything we wanted. Food in hotel bars was very nice too. Spa and wellness centre was so good and good prices! I'm going back for my birthday! :) can't wait!

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Highlights
9
SuperbBased on  22 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in China

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 12 yearsExisting beddingFREEExtra bedChildren above
12 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Wuxi (WUX)19.1 mi
Hongqiao (SHA)39.5 mi
Train
Suzhou Industrial Park Railway Station2.2 mi
Suzhou Railway Station4.2 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room